Privacy Policy

Introduction

Welcome to https://full-panel-replacement.collision-talk.com (hereinafter referred to as “Full Panel Replacement,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal information in adherence to various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA) and similar laws in Colorado, Utah, Connecticut, Virginia, South Africa, etc.

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, services, and products offered under the Full Panel Replacement brand. It is important to emphasize that this policy does not extend to third-party platforms or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This document describes how your personal information is handled in various scenarios:

Using Our Applications and Services: As an authorized user, your interaction with our applications and services involves the collection of certain personal data for account creation, service provision, and customization.
Visiting Our Websites: When you explore our websites, we may collect information about your device, location, and browsing behavior through cookies and other tracking technologies.
Communications: We communicate with users via emails, newsletters, calls, or texts/SMS for marketing, support, or transactional purposes. By providing your contact details, you consent to these communications.

Personal Data Collection

We gather various types of personal data, including:

Account Information: Details required for account creation and management, such as name, email address, and password.
Payment Information: Credit card or payment processor data used for transactions on our platform.
Financial Information: Bank account details (if shared) for direct deposits or other financial services.
Purchase Information: Records of products or services purchased, including order history and preferences.
Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and service optimization.
Location Data: GPS coordinates or location services data to provide location-based services.
Feedback and Reviews: Comments, ratings, and reviews you submit about our products or services.
Social Media Information: Details obtained through social media integrations (if applicable), such as your public profile information.
Product Information: Data related to the products you interact with, including preferences and usage patterns.

We collect this data through direct user input, application interactions, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy policies.

Cookies

Cookies are small text files stored on your device when you visit our sites or use our applications. We utilize cookies for various purposes:

Strictly Necessary: These ensure the basic functionality of our platform and improve user experience (e.g., keeping you logged in).
Preferences: Memory of your preferences, such as language setting or display options.
Analytics: Tracking website usage to analyze trends and optimize performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

The duration for which we retain personal data depends on the purpose of collection and local legal requirements. We keep data only as long as necessary for the fulfillment of those purposes, after which it is securely deleted or anonymized. This includes data related to account deactivation, service discontinuation, or request for data erasure.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption of data at rest and in transit.
Secure third-party processing partners who adhere to strict privacy standards.
Access controls and employee training to ensure data security.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal information from children. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you are entitled to certain rights regarding your personal data:

Access: Retrieve a copy of the personal data we hold about you.
Rectification: Request corrections if your data is inaccurate or incomplete.
Erasure/Right to be Forgotten: Ask for the deletion of your data when no longer necessary or in compliance with legal requirements.
Restriction: Limit the use or processing of your data under specific circumstances.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific purposes, including marketing.
Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise any of these rights, please contact our privacy team using the details provided below. We will respond to legitimate requests within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information on how we protect your privacy.

Contact Information

For any questions, comments, or requests regarding this Privacy Policy or your personal data:

Email: [email protected]
Address: Full Panel Replacement, [Postal Address]

We value your trust in our commitment to privacy and data protection.